IPM Management - End-to-end service for harbour projects

PROFESSIONAL PARTNERS. PROVEN SOLUTIONS

Thanks to our experience as owners of marinas, boatyards and shipyards, our professional workforce and our positioning in the yachting sector, IPM MANAGEMENT provides end-to-end consultancy services for specifying, constructing and managing latest-generation harbour projects.

CONSULTANCY AND MASTER-PLANNING
- PRELIMINARY STUDIES
  - A study of the viability of the investment and the project
  - An analysis of the market and of the sales potential of each yachting facility (Marina and/or Boatyards)
  - An appraisal of the requirements for building and managing the facilities
  - An analysis of the project's financial viability
  - Strategic recommendations for optimizing the project
- CONCEPTUALIZATION AND DESIGN
  - Defining the yachting facility's basic concept and principal features
  - Detailed design of the facilities, including defining maritime work, facilities, buildings, measures to protect the environment, and so on...
  - Drawing up the technical projects, costings and specifications for all the necessary work
  - Defining the operation and managing the budgets
- SUPERVISION OF CONSTRUCTION
  - Optimization of available resources
  - Implementation of the work according to plan
  - Supervision of the budget and any deviations that might occur
  - Monitoring the timeframes for the completion of each phase of the work
  - Supervision of health and safety, prevention of risks at work and environmental protection
  - Producing reports for the developers/investors
  - Handover of the projects
DEVELOPMENT, CONSTRUCTION AND COMMISSIONING
- MANAGEMENT, START-UP AND FOLLOW-UP
  - Management and supervision of the facilities by trained IPM Management staff or by workforce trained by IPM.
  - Operating the facilities at least cost and for maximum benefit
  - Meticulous attention to quality and customer service
  - Health and prevention of risks at work
  - Environmental protection
  - Ongoing maintenance service for the facilities
  - Striving for results that will satisfy investors
  - Planning and start-up of the management programme
- TRAINING
  - Implementation of the staff recruitment and training plan
  - Supervision, starting up and functioning of the facility
  - Staff training in the following fields:
    - Management
    - Finance/Accounting
    - Reception/concierge service
    - Maintaining and equipping the Marina
    - Public and business relations
    - Quality and environmental protection
    - Human Resources
    - Security
- COMERCIALIZACIÓN
  - Creating a business procedures manual
  - Defining the criteria for dealing with clients and giving personal attention according to type
  - Devising a policy for the business of selling and renting out berths, and other complimentary products and services
  - Defining the business criteria for letting out areas and units on the Marina site
  - Participating in fairs and events
- MARKETING
  - Creating a distinctive brand image and writing the handbook for applying it to communication
  - Designing a brand image and a specific positioning policy
  - Generating added-value services that will enhance the brand's prestige and standing
  - Creating the tools for communication and advertising most suitable for each occasion
  - Detecting client types so as to be able to apply a segmented communications and public relations strategy
  - Creating advertising campaigns, events and promotions that will arouse interest and attract business for the facilities